FAQ

Question:I forgot my username, how can I get into my account?

Answer:

Please click on "Forgot Username" and follow the instructions.

Question:I forgot my password, how can I get into Job Source?

Answer:

Please click on "Forgot Password" and follow the instructions.

Question:Why can't I see everything on the screen?

Answer:

If you cannot view the entire screen without using scroll bars, your monitor is probably set at a resolution lower than Job Source was designed for. The recommended resolution for Job Source is 1240 x 768 or higher, however, the application will scale down to a resolution of 800 x 600 without difficulty. These recommendations apply to fitting the content to the width of the display; virtually every resolution setting will require some vertical (top to bottom) scrolling of the longer lists generated. PC users can maximize their available browser space, without permanently changing the resolution, by pressing the F11 keyboard key; this will hide most of the browser toolbars thus creating more viewable space. Pressing F11 a second time will bring the toolbars back.

Question:I'm not sure how certain sections work. HELP!

Answer:

Throughout the application, an "i" located in a blue circle may be available to explain the various functionality. When you hover over the "i", instructions will appear to explain the field or offer tips to assist you. 

Additionally, One-Stop Career Center staff are available to assist you for free. Please click on the Career Center Location link under the "Resources" section to find a location near you and their contact information. Should you have an issue or comment regarding the site, the "Contact Us" at the bottom of the page is available. Please allow 48 hours for a response.

Question:When accessing this application from a mobile device, sometimes the columns are cut off and there is no scroll bar. What can I do?

Answer:

In a few areas, the results are longer than what is viewable. Simply turning the phone into landscape mode instead of portrait mode solves that issue.

Question:How do I post my resume on Job Source?

Answer:

Job Source allows you to build and store multiple resumes when you create a free account. However, these resumes are not posted for review by employers unless you check off that you would like them posted online. If you do decide to post your resume online it will be automatically posted at https://usnlx.com but you can choose to upload your resume at other commercial sites. In either case, a separate account creation would be required.

Question:I am not clear on how to enter items in the resume sections or edit them. Please explain?

Answer:

Each resume section can be altered by first clicking on the title of the section, then choosing one of the actions that appear to the left. The actions are "new", or "choose". New allows you to enter an additional entry in that section. Choose offers the ability to decide which of the items you would like displayed on this particular resume within that resume section. From this area, the section header can be altered to other related names. Some sections even allow you to create a section name. Last, clicking on an item within the section provides the edit button to alter the information. Please be sure to click on the "i" icon throughout the application for helpful hints and information.

Question:Can I create more than one resume in this application?

Answer:

Absolutely! Everyone is qualified for more than one job and may have multiple resumes for different types of occupations. As information is entered into each section, the Resume Builder application allows you to save this data which can in turn be used as the building blocks for future resumes. For instance, if you already have a resume for a teaching position, and also qualify and are open to the idea of accepting a position as school counselor, items from the original resume can be included on both resumes and anything not pertinent to the new resume will be excluded. Once the first resume is created, creating a second resume becomes quicker since you can choose to easily include or exclude items previously entered. You can also add additional related information, as well as change the resume format. The application also allows you to create as many resumes on your account as you wish, but it does have a maximum of (3) uploaded resumes. 

Question:Why do some job openings display weird characters in them?

Answer:

In addition to job orders entered into Job Source by NJ DOL staff, we also receive job orders from our external partner USNLX (National Labor Exchange). Most job orders from our external feed come in without issues, however, a few job orders may appear different due to interface issues.

Question:When I enter my desired salary range, why do jobs return that do not have that value?

Answer:

Many employers do not enter a salary on their job orders. Rather than not providing these orders to our job seekers for their review, we include them as well.

Question:Why do I get a different number of jobs returned when i use the same zip as I did for city?

Answer:

There are several reasons you may get a different count. First, the lowest radius available with the zip code search is 5 miles. This means that jobs in surrounding towns may be returned. A second reason is that the zip code search uses the zip code and some job orders may have the town name listed but not the associated zip code.

Question:Why isn't my occupation listed?

Answer:

The occupations listed in Job Source are pulled from a database of the most frequently occurring occupations in the United States. This means that if there are relatively few people in a particular field, it may have been omitted in favor of a more common one. The occupation you are looking for may also be listed under an alternate name, or included as part of a more general category (e.g., surgeon instead of orthopedic surgeon).

Question:I have a long list of results. Is there a way to sort them?

Answer:

Throughout the application, many areas allow sorting. If you click on a column header, the results will sort in alphabetical order, date order, or other values in most areas. If you click a second time, the results are in the opposite order.

Question:I am trying to find jobs that require a bachelor's degree but it keeps showing jobs with less than that. What can I do?

Answer:

Search is designed to return jobs at or below the selected educational attainment level. That means that if the "right job" required something less than the selected educational level, the search result will display positions which you may indeed be more than qualified for and possibly be interested in.

One of the ways to only return jobs that require that degree is to add that in the keyword search. For example, if you enter "nurse" then add "+ bachelor", the results returned will require that both those words be in the job order. Please review the "i" icon for more search hints.

Question:I noticed a favorites icon. What does that really mean?

Answer:

The Favorites icon can be used to mark jobs, colleges, trainings that you like and would maybe want to look at again. When you click on the heart, not only does it mark it as a favorite to find quickly later on, it also allows notes to be posted for that entity. Possible notes could be about the company/school, a person you spoke with, or even a summary of a conversation. Returning to the search screen will populate your "favorite" jobs, colleges or trainings automatically. 

Question:Can I have the system notify me when a new job is posted that may interest me?

Answer:

Absolutely! Once you log into your account and click on job search, add the criteria that best suits the job you are looking for. After you search and results appear, scroll to the bottom and view the area labeled "Save Search Options". Start by entering a name in the text box to identify this search. Next click on Job Scout Options. In the popup box, your email will automatically populate but if you would like it sent to a different email, please change it. You can next choose how often you would like this sent to you and an expiration date. Once it is completed, save this search. NOTE: You can create multiple "Job Scouts" and have the scout sent to different email addresses by recreating the search with a different email. Also, you can come back at any time to change the search criteria or delete the search entirely.

Question:When I click on Job Search, sometimes the gears spin and the application freezes. Why does it do that?

Answer:

During periods of extremely high volume, the application may freeze. If you refresh the page, you should be able to get into job search immediately.

Question:Where does the listing of colleges on Job Source come from?

Answer:

The college information found on Job Source is pulled from another website, IPEDS (Integrated Postsecondary Education Data System), which is a national site. Feel free to visit their site at https://nces.ed.gov/ipeds to obtain more information about them.

Question:How do I get my training program listed on Job Source?

Answer:

The training information found on Job Source is pulled from New Jersey's State Workforce Eligible Training Provider List (ETPL) website at https://njtrainingsystems.dol.state.nj.us. Training providers can apply for approval or log in at www.njtopps.com. State staff can guide you through the process for approval from that site.

Question:How do I post a job to Job Source?

Answer:

This site is designed for Job Seekers. If you are an employer wishing to post a job, please visit our Employer Self-Service site at: https://newjersey.usnlx.com