| Description: Position OverviewReporting to the Board of Trustees, the Community Manager leads all facets of the HOA operations on a day-to-day basis, including staff management, Board process management, community engagement, vendor management, project management, and budget development. The position operates within the policies and guidelines set forth by the Board of Trustees, Master Deed, By-laws, Restrictive Covenants, the New Jersey Planned Real Estate Development Full Disclosure Act, New Jersey Department of Community Affairs regulations, and the New Jersey State Not-for-Profit Corporation Law.LVW has been successfully and professionally managed for many years, with particularly important improvements to operations and infrastructure implemented over the past five years. Going forward, we are seeking to build on these improvements, further upgrading infrastructure and improving the member experience, while exercising exceptional fiscal responsibility. To that end, the Board welcomes candidates with the experience, ideas, and mindset to challenge the status quo and help LVW achieve its goals. Example Responsibilities:The following are representative examples of duties performed by the Community Manager: Collaborate with the Board of Trustees to determine management priorities. Provide guidance and advice on Association matters to the Board. Supervise the operation of the Maintenance, Grounds, Recreation, IT, and Administrative Departments along with other functions. Manage performance and development of staff. Determine capital improvement projects for Board approval Provide project management and oversight for all major projects. Prepare annual HOA budget for Board review and adoption. Develop, recommend, and implement (upon Board approval) policies and procedures for all aspects of HOA management. Make key operational decisions. Manage key communications to HOA members. Organize and participate in Board, committee and project team meetings. Conduct bidding and contract for professional and maintenance services. Prepare financial statements and reports, working with financial services team. Negotiate HOA contracts for routine services, subject to Board and Association Counsel.Key Characteristics:The person in this role must have a strategic perspective, while also managing the complex day-to-day operations of LVW. This requires an agile professional with high intellectual and emotional intelligence, deep expertise in association management, and exceptional leadership skills. The person must also be skilled in public relations, contract negotiations and oversight, financial operations, project management, and infrastructure operations and maintenance.The ideal candidate will have a passion for the community association management profession, with experience shaping and enhancing community association operations. This person will understand and strive for superior service and exceptional standards of quality to deliver great member experiences.The Community Manager will be an outgoing, genuine, and personable leader who will eagerly meet and work with HOA members. They will have strong communication and facilitation skills, both in writing and as a public speaker. They will represent and promote the HOA with the highest level of personal and professional conduct both within and outside of LVW.This professional will inspire and develop department managers and staff members with proven leadership skills, utilizing team building, team member motivation, and professional training in pursuit of a collaborative and productive work environment.Finally, the Community Manager will be an exceptional problem solver, approaching challenges with an interdependent mindset. That is, they will seek input and engagement from all key stakeholders, and collaboratively drive toward solutions.Candidate Qualifications and ExperienceMust have: At least five (5) years of community association management experience. Certification as community association man |
