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Job Details for Sr. Business Management Specialist (Digital/Contact Center Lead)

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Job Order Number: DE9106802
Job Title: Sr. Business Management Specialist (Digital/Contact Center Lead)
Company: TD Bank
Location: Mount Laurel, NJ
Salary: 
Education: Less Than High School
Experience: None
Hours: 
Duration: Full Time, Regular
Shift: 
Description: **Work Location:**Mount Laurel, New Jersey, United States of America**Hours:**40**Pay Details:**$110,760 - $178,880 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Business Management, Strategy & Support**Job Description:**The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders.**Depth & Scope:**+ Generally accountable for a significant business management area that typically has enterprise wide impact or accountability+ Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels+ Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes+ Position typically deals with senior/executive management+ Focus on longer-range planning for functional area (e.g. 12 months or greater)+ May manage and prioritize multiple projects at a given time**Education & Experience:**+ Undergraduate degree+ 10+ years relevant experiencePreferred Skills:+ Proven experience in business management and strategy to manage the office of the Head of Digital Banking and Contact Centers+ Strong analytical skills and attention to detail, ability to connect dots on strategic priorities+ Strategy and PowerPoint experience is critical+ Strong communication(oral and written) and relationship building skills - ability to navigate a large organization and work seamlessly with different levels and functions+ Comfortable in a fast paced environment and strong work ethic**Customer Accountabilities:**+ Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy+ Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas+ Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas+ Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation+ Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)+ Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management+ Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed**Shareholder Accountabilities:**+ Adheres to enterprise frameworks and methodologies that relate to business management activities for own area+ Active
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  • Visit the "Apply Online" web site in the Contact Information section below.
Additional Notes:
Please reference the Job Order Number and Job Title included above.
To apply you must be a U.S Citizen or an individual authorized to work in the United States.
Contact Information:
Company:  TD Bank
Contact: 
Address: 
Phone: 
Fax: 
Email: 
Apply Online:  https://nlx.jobsyn.org/92fe7359e4dd424bba3652f694553a6e159
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