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Job Details for Senior Analyst, Security Operations

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Job Order Number: DE9109253
Job Title: Senior Analyst, Security Operations
Company: Verizon
Location: Bedminster, NJ
Salary: 
Education: Bachelor's Degree
Experience: 3 years
Hours: 40
Duration: Full Time, Regular
Shift: 
Description: <article> <font class="bold">When you join Verizon</font><p>You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.</p><p></p><p></p><div><div>Job Description</div></div><div><div><div><div><font class="bold">What you'll be doing...</font><p></p><p>The Senior Analyst, Security Operations position is part of the Court Order Compliance Team within the Verizon Security Assistance Team (VSAT) reporting into Corporate Security. The primary mission of the Verizon Corporate Security Organization is to ensure the safety and security of Verizon employees, proprietary information, assets, and facilities.</p><p></p><p>VSAT is a 24x7x365 operation that is responsible for responding to all court orders, search warrants, surveillances (if designated as a backup) served on the company for customer records and providing support (onsite) for all life threatening situations. The senior analyst is accountable for meeting and exceeding the 2023 operational business metrics while simultaneously safeguarding customer information/business records and providing a 5-star customer experience.</p><p></p><p>This is a fast paced environment that provides the opportunity to work individually and as a part of a team to achieve goals. The workload is a combination of calls and cases. For the vast majority of life-threatening situations, a senior analyst will need to understand the situation, engage with caller to determine best tools/info to locate device or when to utilize additional means to assist of location. The ability to multi-task is indispensable. Shifts are likely to include overnight and weekend hours. Schedule may be a 4/40 workweek. You will be required to work a minimum of one to three holidays to ensure 24x7x365 coverage. Shifts are static until changed to meet the needs of the business. Provisions are provided during inclement weather in the event employees must remain onsite to maintain the operation. Need to obtain and maintain security clearance with the willingness to adhere to all ongoing requirements to maintain cleared status as it is a requirement of the position.</p><p></p><p>Responsibilities will include:</p><ul><li><p>Communicating with the law enforcement community in regards to life threatening situations 24x7x365 by answering calls, authenticating the caller in order to provide law enforcement with the customer records needed for the high priority emergent matters (i.e., location).</p></li><li><p>Demonstrating a keen ability to multi-task while still making sound decisions under high pressure situations, life and death situations.</p></li><li><p>Ensuring that all cases are correctly documented and managed end to end in compliance with all applicable laws and company procedures. This includes validating, logging and responding to all court orders and search warrants served upon the company for customer records (i.e., transaction detail and location).</p></li><li><p>Understanding the applications and systems necessary to track, process and respond to life threatening /emergency situations, court orders, warrants which requires the ability to navigate in upwards of 20 different network systems. </p></li><li><p>Demonstrating sound decision making and understanding of when a matter needs to be escalated /referred to management to achieve the best possible outcome for all parties.</p></li><li><p>Collaborating with appropriate departments specifically with Network/Security/Legal; wher
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Additional Notes:
Please reference the Job Order Number and Job Title included above.
To apply you must be a U.S Citizen or an individual authorized to work in the United States.
Contact Information:
Company:  Verizon
Contact: 
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Apply Online:  https://nlx.jobsyn.org/28eb49b39cd2467a8bcbb3212d8d9d4b159
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